Shipping & Returns


Orders for print books like Detailing Track usually ship via United States Postal Service in 1-2 business days from the time the order is approved. Digital books are available for immediate download. You have three days to download your book and may make five download attempts. Note, I strongly urge you to save the downloaded file to a folder on your hard drive before closing the download window. Otherwise you will not be able to access your copy again.

Credit Card Processing

OST Publications uses Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. adheres to strict industry standards for payment processing which includes:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Refund Policy

Sometimes things don't work out as we hoped. If you are not happy with your purchase for any reason, please contact me at to discuss how we can resolve your situation.

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